CAREERS
Build a Career Supporting Critical Equipment.
At Alliance Managed Services, we're building a team of professionals who are passionate about technical excellence, operational integrity, and exceptional customer service. If you're looking to make an impact in industries where equipment reliability matters, we'd love to hear from you.
Why Join Alliance Managed Services
Be Part of a Team That Makes Reliability Possible.
Every day, the work we do helps healthcare organizations, laboratories, research institutions, manufacturers, and other critical facilities keep essential equipment operating at its best.
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Whether supporting customers directly or coordinating service operations behind the scenes, every team member plays an important role in delivering dependable service and long-term customer success.
Career Opportunities
Grow with a Team Focused on Operational Excellence.
Alliance Managed Services offers opportunities across a variety of disciplines that support our growing managed services platform.
Areas of Opportunity
Technical Support
Field Service Technician
Chicago, IL
Full-Time
JOB SUMMARY
Perform preventive maintenance, repairs, and installations for laboratory equipment and medical imaging chillers. Work closely with customers to ensure equipment reliability and service excellence.
QUALIFICATIONS
3+ years of experience servicing laboratory or refrigeration equipment.
Strong troubleshooting and diagnostic skills.
Valid driver's license with the ability to travel locally.
Excellent communication and customer service skills.
Technical Support
Calibration Technician
Atlanta, GA
Full-Time
JOB SUMMARY
Perform calibration services for laboratory instruments and environmental monitoring equipment while maintaining accurate documentation and supporting compliance requirements.
QUALIFICATIONS
Experience performing equipment calibration in regulated environments.
Familiarity with ISO quality standards is preferred.
Strong attention to detail and documentation accuracy.
Ability to work independently and manage multiple assignments.
Operations
Service Coordinator
Remote
Full-Time
JOB SUMMARY
Coordinate service requests, schedule technicians, monitor work orders, and ensure efficient communication between customers and service providers.
QUALIFICATIONS
Previous experience in service coordination or dispatch.
Excellent organizational and multitasking skills.
Strong written and verbal communication abilities.
Proficiency with Microsoft Office and service management software.
Customer Success
Customer Success Specialist
Dallas, TX
Part-Time
JOB SUMMARY
Support customers by providing updates on service requests, answering questions, and ensuring a positive customer experience throughout the service lifecycle.
QUALIFICATIONS
Experience in customer service or account management.
Excellent interpersonal and communication skills.
Strong problem-solving abilities.
Ability to manage multiple customer inquiries efficiently.
Business Development
Business Development Representative
Nationwide
Full-Time
JOB SUMMARY
Identify new business opportunities, build relationships with prospective customers, and promote Alliance Managed Services' equipment management solutions.
QUALIFICATIONS
Experience in B2B sales or business development.
Strong presentation and negotiation skills.
Ability to build and maintain long-term client relationships.
Willingness to travel as needed.
Operations
Operations Support Specialist
Phoenix, AZ
Contract
JOB SUMMARY
Assist with documentation, reporting, compliance tracking, and operational workflows to support the day-to-day activities of the managed services team.
QUALIFICATIONS
Experience in administrative or operations support.
Strong organizational and analytical skills.
Proficiency with Microsoft Office and digital systems.
Ability to prioritize tasks in a fast-paced environment.
Growing Together
Supporting Long-Term Success.
As Alliance Managed Services continues to grow, we're committed to building a team that shares our passion for technical expertise, customer service, and operational excellence.
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Whether your background is in field service, operations, customer support, or business development, you'll be joining an organization dedicated to helping customers protect their most critical assets.
Our Values in Action
The Principles That Guide Every Decision.
Our culture is built around the same values that shape every customer relationship and service program.
Safety
We prioritize the well-being of our team, customers, and partners in every decision we make.
Integrity
We communicate honestly, follow through on our commitments, and earn trust through our actions.
Accountability
We take ownership of our work, measure performance, and continually strive for improvement.
Excellence
We pursue the highest standards in service, quality, and operational performance.
Innovation
We embrace technology and new ideas that help us deliver smarter, more effective solutions.
Collaboration
We work together with our customers, service providers, and colleagues to deliver reliable solutions and achieve shared success.